Optimum Voice- a Voice over IP (VoIP) telephone service Additionally, they may also connect to hotspots provided by Charter Spectrum, Comcast and Cox nationwide. Subscribers also get access to Optimum WiFi hotspots that are located within the Altice's service area. Optimum Online- a DOCSIS Internet service that offers speeds up to 400 Mbps. No other ISPs near me? Guide to startup ISPs Guide to using your own router with Optimum Do not give your account number, address, phone number, etc to any user claiming to be an employee. Soliciting personally identifying information is considered phishing, and you can be permabanned from the sub and possibly from Reddit. This sub DOES NOT VERIFY Altice/Optimum employees except for the official social media account. You may also contact u/ItsOptimum.įor a list of helpful threads please check the sidebar on /r/optimum. If you want a response from the company it is best to contact Customer Support. We’ll keep an eye out for reports of excessive heat-related problems with cable modems, and update our picks as needed.This is an unofficial, informal discussion forum about Optimum, where you can share concerns and information, and organize to advocate for better service!ĭisclaimer: This subreddit is not affiliated with Optimum or Altice USA in any way. Modems might be a bit ugly, but that doesn’t mean you should hide yours away in a drawer. To prevent your modem from overheating, make sure the vents aren’t covered up, and keep it in an open space. Most manufacturers list the operating temperature on modems as up to 104 degrees Fahrenheit, which is pretty hot for any electronic device. Heat: Read the owner reviews for almost any modem, and someone mentions that the modem gets hot.Modems capable of full gigabit or faster speeds are significantly pricier ($150 to $270). Price: We’ve found that you should expect to pay $50 to $90 for a DOCSIS 3.0 modem that works with most plans and has the features you need to get the highest speeds available to you.Malfunctions are not a common occurrence with modems, but since purchasing your own means you don’t get a warranty through your cable provider anymore, the warranty is good to have in case anything goes wrong. A warranty is useful because a company will typically replace a modem if it stops working due to defects. Warranty: Most modems come with a one- or two-year limited warranty that covers any catastrophic failure.We don’t recommend 8×4 or 4×4 modems-ISPs are phasing out support for those older models, even on lower-speed plans. Our top picks work for any plan up to 600 Mbps. If your internet plan is over 300 Mbps, you need a 24×8 modem or better. If you have service ranging from 100 to 300 Mbps, a 16×4 modem is enough. The median internet speed in the US is around 193 Mbps (as of December 2022), and the fastest cable tier most major ISPs offer is between 1 Mbps (aka gigabit). The right cable modem is the one with the right number of channels for your service tier. This means that if the ISP offers only 16 downstream channels in your area, using a 24×8 modem won’t improve performance. ![]() With DOCSIS 3.0, the more channels your modem has, the faster the speed, provided your ISP supports those channels. Modem channels appear on the box as a number, such as 16×4, 24×8, or 32×8.
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